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Privacy Policy

Privacy Policy

Effective Date: [03-18-2026]
Business Name: SyntriMatic
Operated by: Luis Peraza
Website: https://syntrimatic.pro
Email
: [email protected]
Phone: 951-447-3169
Location: Lake Elsinore, CA


1. Introduction

SyntriMatic ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a form, request a demo, or communicate with us via SMS, phone, or email.


2. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Business information (if applicable)

  • Any information you voluntarily provide through forms or communication

We may also collect technical data such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies)


3. How We Use Your Information

We use your information to:

  • Respond to inquiries and demo requests

  • Schedule and confirm appointments

  • Provide customer support

  • Send follow-up communications

  • Improve our services and website performance

We do not use your information for unsolicited marketing or mass messaging.


4. SMS Communication & Consent (CRITICAL)

By providing your phone number and submitting a form on our website, you consent to receive SMS messages from SyntriMatic related to your inquiry, appointment scheduling, appointment reminders, follow-ups, and customer support.

  • Message frequency may vary

  • Message and data rates may apply

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

IMPORTANT:
We do not share, sell, rent, or disclose your phone number or SMS consent to third parties for marketing purposes.


5. Data Sharing & Disclosure

We do not sell or share your personal information with third parties for marketing purposes.

We may share data only with:

  • Service providers necessary to operate our business (e.g., CRM platforms like GoHighLevel)

  • Legal authorities if required by law


6. Cookies & Tracking Technologies

We may use cookies and tracking tools to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Enhance user experience

You can disable cookies through your browser settings.


7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.


8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of communications at any time

To make a request, contact us at:
📧 [email protected]


9. Third-Party Services

Our website may use third-party tools or services. We are not responsible for the privacy practices of those external platforms.


10. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.


11. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

SyntriMatic
📧 [email protected]
📞 951-447-3169
📍 Lake Elsinore, CA