Terms of Service
Terms of Service
Effective Date: [03, 2026]
Business Name: SyntriMatic
Operated by: Luis Peraza
Website: [syntrimatic.com]
Contact Email: [[email protected]]
Phone: [951-447-3169]
Welcome to SyntriMatic. These Terms of Service (“Terms”) govern your access to and use of the SyntriMatic website, services, forms, communications, and related content provided by SyntriMatic, operated by Luis Peraza (“SyntriMatic,” “we,” “us,” or “our”).
By accessing this website, submitting your information, booking a service, or using our services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.
1. Services
SyntriMatic provides business automation and related services, which may include:
Instant lead response setup
Missed call text back systems
CRM pipeline setup
Appointment booking automation
Lead capture forms or funnel setup
A2P-compliant messaging setup
Workflow automation services
Related consulting, implementation, and support
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
2. Eligibility
You must be at least 18 years old and able to enter into a legally binding agreement to use our website or services. By using our website or services, you represent that you meet these requirements.
3. Use of Website
You agree to use our website and services only for lawful purposes. You may not:
Use the website in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to our website, systems, or data
Interfere with the operation or security of the website
Submit false, misleading, or fraudulent information
Copy, reproduce, distribute, or exploit website materials without written permission
We reserve the right to restrict or terminate access to the website or services for any misuse.
4. No Guarantee of Results
SyntriMatic provides automation systems, implementation services, and related support, but we do not guarantee any specific business outcome, including:
Increased leads
Increased sales
Appointment volume
Customer response rates
Revenue growth
Campaign approval or carrier approval outcomes
Results depend on many factors outside our control, including your offer, follow-up, sales process, traffic sources, market conditions, compliance status, and third-party platform decisions.
5. Client Responsibilities
You agree that you are responsible for:
Providing accurate and complete information
Reviewing and approving your own messaging, website, workflows, and business content
Ensuring your business practices comply with applicable laws and regulations
Using any automation, CRM, and messaging systems in a lawful and compliant manner
Obtaining any required consent from your leads, customers, or contacts
Maintaining access to third-party tools or subscriptions required for your setup, if applicable
You are solely responsible for the content of messages sent from your business and for your compliance with SMS, privacy, marketing, consumer protection, and industry rules applicable to your business.
6. SMS Communications and Consent
By submitting your phone number through our forms and providing consent, you agree to receive text messages from SyntriMatic related to your inquiry, appointment scheduling, reminders, service updates, and other requested communications.
If you separately opt in to promotional messaging, you may also receive marketing or promotional text messages.
Message frequency may vary. Message and data rates may apply.
You may reply STOP to opt out at any time.
You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchase.
7. User Submitted Information
When you submit information through our website, forms, or other communications, you represent that:
The information is true and accurate
You have the right to provide it
You are not impersonating another person or entity
Your submission does not violate any law or third-party rights
We may use submitted information in accordance with our Privacy Policy.
8. Payments and Fees
If you purchase a service from SyntriMatic, you agree to pay all stated fees, setup charges, recurring charges, or other agreed amounts.
Unless otherwise stated in writing:
Fees are due according to the payment terms presented at checkout, invoice, or proposal
Setup fees are non-refundable once work has begun
Monthly or recurring services continue until canceled according to the applicable agreement
Failure to pay may result in suspension or termination of services
Custom work, setup services, and implementation work are generally non-refundable once delivered or substantially performed.
9. Cancellations and Refunds
Because our services often involve custom setup, implementation, labor, and digital configuration, refunds are not guaranteed.
Unless otherwise stated in a separate written agreement:
You may cancel future recurring services by providing written notice
Cancellation does not entitle you to a refund for work already performed
One-time setup fees are non-refundable once onboarding, buildout, or implementation has started
Any exception to this policy must be made in writing
10. Third-Party Platforms and Tools
Our services may rely on third-party platforms, software, domains, messaging providers, CRM systems, calendars, payment processors, or other tools. We are not responsible for:
Third-party outages
Platform policy changes
Carrier filtering or blocking
A2P approval denials or delays
Account suspensions by third-party providers
Changes in pricing, features, or availability by outside platforms
Your use of third-party tools may also be subject to those third parties’ own terms and policies.
11. Intellectual Property
All content on this website, including text, branding, graphics, design, logos, layouts, and original materials provided by SyntriMatic, is owned by or licensed to SyntriMatic and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, republish, upload, transmit, or distribute our materials without prior written consent, except for personal, non-commercial use as allowed by law.
Upon full payment, you may use deliverables created for your business for their intended business purpose, subject to any limitations in a separate written agreement.
12. Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, SyntriMatic disclaims all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the website or services will be uninterrupted, error-free, secure, or free from delays, failures, or harmful components.
13. Limitation of Liability
To the fullest extent permitted by law, SyntriMatic and Luis Peraza shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost business opportunities, lost data, or business interruption, arising out of or related to your use of the website or services.
To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the website or services shall not exceed the amount actually paid by you to SyntriMatic for the specific service giving rise to the claim during the three-month period preceding the event giving rise to the claim.
14. Indemnification
You agree to defend, indemnify, and hold harmless SyntriMatic and Luis Peraza from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
Your use of the website or services
Your violation of these Terms
Your violation of any law or third-party rights
Your messaging, marketing, customer communications, or business practices
Any content, data, or materials you provide or send through systems we set up for you
15. Privacy
Your use of our website and services is also subject to our Privacy Policy. By using our website or services, you acknowledge that you have read and understand our Privacy Policy.
16. Termination
We reserve the right to refuse service, suspend access, or terminate services at our discretion if:
You violate these Terms
You misuse our website or systems
You fail to pay for services
Your activities create legal, compliance, reputational, or operational risk
Termination does not relieve you of any payment obligation for services already performed.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
18. Dispute Resolution
Any dispute arising out of or relating to these Terms or our services shall first be attempted to be resolved informally through good-faith discussions.
If a dispute cannot be resolved informally, the parties agree that the dispute shall be brought in the appropriate state or federal court located in California, unless otherwise required by applicable law.
19. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the Effective Date above. Your continued use of the website or services after any changes become effective constitutes your acceptance of the revised Terms.
20. Contact Information
If you have questions about these Terms, please contact:
SyntriMatic
Operated by Luis Peraza
Email: [[email protected]]
Phone: [951-447-3169]
Website: [syntrimatic.com]